At QOMOTOP we are all about creating high quality products with the lowest possible price tag. All products available on our website qualify for free standard shipping
1. How long does delivery take?
3-5 business days.
Affected by Covid-19, there will be some delay on the delivery.
2. Where do you ship?
US only. We only ship to the 48 contiguous states. We currently do not ship to Hawaii, Alaska, Puerto Rico, or Guam. We also do not ship to FPO, APO, or PO Boxes. Thank you for your understanding.
3. How will my delivery be shipped??
All QOMOTOP orders ship out via FedEx, UPS, or OnTrac.
4. I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product.
5. Can I track my order?
Absolutely! We always want you in the loop. Tracking information will automatically be sent to your email once your order has shipped, and updates will be emailed to you as well.
6. Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
7. What do I need to do when I received a different product than what I ordered?
Please contact our customer support at firstname.lastname@example.org.